Frequently Asked Questions
RATHER A LOT of useful information for freelances has appeared in the Freelance - and it's all archived online at www.londonfreelance.org - that's the address of the "home page". But what's where? This updated Frequently Asked Questions (FAQ) list will help you find it. From "holiday pay" to getting money out of recalcitrant clients, it's all here. Or if not, you'll tell us.
I need the emergency legal number - fast! Where is it?
Up-to-date phone numbers for emergency legal support for members are at www.londonfreelance.org/emergency - for non-emergency matters contact the Freelance Office.
I'm a photographer
See www.londonfreelance.org/photo - we just added notes on release forms and taking pictures of children (see here).
My client is late paying me! Where can I find out what to do?
There's a calculator for interest and compensation on late payments at www.londonfreelance.org/interest.html - with links to more advice. And the form at www.londonfreelance.org/collect.html helps you provide all the details the Freelance Office needs to help NUJ members chase really recalcitrant clients.
See, also, the Gong Award archive at www.londonfreelance.org/gong.html for previous late payers.
What's this about "BACS payments" and what do I need to do to get one?
Use the Bankers Automated Clearing Services (sic) to get paid directly into your account: see www.londonfreelance.org/fl/0702bacs.html which also explains the "IBAN" code.
Copyright? Help! What are my rights in my work?
People who say copyright is complicated are mostly people with an interest in pulling the wool over your eyes. It's not. Read the absolute basics in just 800 words at www.londonfreelance.org/c-basics.html
Where can I quickly find rates being paid by different clients?
The Rate For The Job page is at www.londonfreelance.org/rates - which you can reach from the home page by clicking on the Rate for the Job logo.
What are the suggested rates? There are so many different rates in the Rate for the Job...
You want the Freelance Fees Guide, at www.londonfreelance.org/feesguide
How does the Rate for the Job site work?
See the guide to using Rate for the Job and the Freelance fees guide here, with advice on how to use these resources to raise your rates.
Commissions? contracts? How do they work? Where do I get help?
See the advice section of the Freelance Fees Guide at www.londonfreelance.org /feesguide/advice.html - and the downloadable Confirmation of Commissioning forms at www.londonfreelance.org/forms/cccform.html
What about holiday pay/paid time off and other worker's rights?
On 1 October your entitlement went up to 24 days a year, pro rata for the days you work. The announcement
at www.londonfreelance.org/fl/0711work.html links to much more advice.
My client has cancelled the work they booked. What can I do?
You had a contract. They owe you. That's the theory. For a discussion on the practicalites, see www.londonfreelance.org/fl/0611canc.html - and for "kill fees" on commissioned articles and pictures see www.londonfreelance.org/feesguide /gegetkil.html
How do I find contact details for Branch committee members or for people at head office?
See the phone numbers at left - or for email addresses for London Freelance Branch (LFB) go to www.londonfreelance.org/lfb/contact.html - or click on the NUJ offices link on the home page. Then click on the link for the contacts you want.
Email discussions - how do I join one?
Click on the networks link on the home page - or go to www.londonfreelance.org /contacts.html#networks - then click on the name of the network, then fill in the form to introduce yourself.
To sign up for monthly LFB alerts, go to www.londonfreelance.org/linkup.php
When is the next Branch meeting and what's it about?
The meetings link on the home page goes to www.londonfreelance.org/lfb/meetings.html - where you will also find reports of most meetings since 1999.
How do reduced rate NUJ subscriptions work?
See the details on the official NUJ website at (last time we checked) www.nuj.org.uk/inner.php?docid=147
But I don't know what my question is! What question do I ask?
Go to the website home page at www.londonfreelance.org - you know you are there because that's what's written across the top. It has links to the most commonly used pages of the site. The home page also has a link to the site map: full contents in the box below Alerts. That page lists all the major sections of the site.
The site is so big - more than 3200 pages - that even its architects generally use the site search engine to find the information they want. Enter simple search queries in the space directly under the NUJ London Freelance logo in the side bar on the right of many pages.
You want to type in a word or words that should appear in the page you want to read, then click "Search". For more help and advice on searching the site, see www.londonfreelance.org/searchlp.html
Wherever you are, clicking on the green logo takes you back to the home page.
There is an index of advice and help at www.londonfreelance.org/advice.html - reachable from the advice link on the home page and linking to the Fees Guide advice.
I'm looking at the Freelance online, but the pages come out funny, or the online forms don't work.
Sorry. We have a problem with the Safari program. Most web creatures do. See www.londonfreelance.org/fl/0608mac.html
We need your suggestions for more FAQs. Email email@example.com